Complete product information
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"Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Malfunctions covered after the manufacturer's warranty.",
"Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.",
"Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.",
"Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase."
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"Customer Reviews": "4.4 4.4 out of 5 stars (287) 4.4 out of 5 stars",
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"title": "5.0 out of 5 stars Filing the claim is easy enough",
"body": "Sending my item that needed repairing was fairly easy you fill out a form that you print out and do get the shipping label that you print out not a big deal send it in and they're pretty good about keeping you informed however they didn't fix anything and we paid a deductible I don't understand because I filled out the form and it was very clear to see and they didn't it came back exactly the same so so there's that, believe they can resolve this because not only did I pay for two-year protection plan I paid for a deductible and nothing was fixed. UPDATE: After sending it in again with a separate note explaining in more detail, if came back so super fast and guess what? it works like new again so I'm happy to update this review! Read more",
"author": "Vaglia Davis",
"rating": 5,
"date": "August 30, 2025",
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"body": "Quick claim submission. And quick response and resolve of claim Read more",
"author": "Mary Perkowski",
"rating": 5,
"date": "December 18, 2025",
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{
"title": "5.0 out of 5 stars Very Pleased with product & shipping",
"body": "Very pleased & beyond excited they came so fast! Read more",
"author": "Tracey Hinojos",
"rating": 5,
"date": "December 15, 2025",
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{
"title": "5.0 out of 5 stars Best protection plan",
"body": "Asurion solved my issue out as quickly as possible. I didn't have to continue to reach out regarding the status of my claim. Recommend 10/10 customer service. Read more",
"author": "Diamond Kelly",
"rating": 5,
"date": "October 23, 2025",
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"title": "5.0 out of 5 stars Fast and easy",
"body": "I am so glad I purchased this easy to file a claim just a picture and description of what was wrong and e-card sent very very quickly Read more",
"author": "pamr",
"rating": 5,
"date": "February 20, 2025",
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{
"title": "1.0 out of 5 stars Avoid paying for warrenty-just throw $200 toy away!!",
"body": "Awful!!!! I bought this for Christmas 2024. Here it is almost one year later and my granddaughter still can’t use this very expensive ride on toy. I paid extra for this warranty and it has done NO good. I wish someone would help resolve this issue!!! Read more",
"author": "Shershe699",
"rating": 1,
"date": "November 11, 2025",
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{
"title": "5.0 out of 5 stars Fast with no questions asked!",
"body": "I got a two year protection plan on a hoverboard for my kids. It was just 3 month shy of the 2 years being up, when the hoverboard started bending inward and became unusable. I filled out the online form with Asurion which was quick and easy. Less than 10 questions to answer. Took me maybe two minutes to answer them. Before I knew it I had a gift card in my inbox for the amount I had spent on the hoverboard two years ago! I couldn't belive how fast the payment was. I didn't have to speak to anyone or answer any extra questions. I am VERY impressed how fast and efficient they were. From filling out the form to getting the amazon gift card was less than 10 minutes. Read more",
"author": "Cathy",
"rating": 5,
"date": "May 2, 2024",
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"title": "4.0 out of 5 stars Worth it",
"body": "Purchased protection for a hover board I got my kid for Christmas 2023. It started acting up and I eventually reached out to use my coverage. The website was slightly frustrating, but I got through it. They ended up sending me a giftcard because it couldn't be fixed. Only reason I'm docking a star is because everything I read, and even the emails since the giftcard was issued, said it would be the original purchase price and that isn't the case. It was less than I paid. Still, it wasn't bad enough not to purchase it again on his replacement board. So I got him a new one, with protection, and it only cost me a little out of pocket. Would recommend it for expensive items! Read more",
"author": "SammieMeghan",
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