Complete product information
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"id": "office-max-egift-card",
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"title": "1.0 out of 5 stars Don't Buy - Should have Read Rob's",
"body": "Absolutely disgusted with this purchase, and my experience after. Should have listened to Rob. * I ordered a $50 OfficeMax e-giftcard on October 11, 2023 * It arrived in my email, and I tried to use it within 5 minutes of ordering. The gift card ID kept saying it was invalid / not working, when I attempted to make a purchase. * I went back and looked at the review on the product (which I should have done first), and the only review was someone saying they'd spent weeks trying to resolve with both Amazon support and Office Max, before being out the money. * I contacted Amazon support chat (still within 15 minutes or so of the original order, on Oct 11). The support team member I spoke with reassured me that I would be receiving a refund to the original payment method, and that I would receive a confirmation email. * I hadn't received an email, so I reached out (via support chat) again on Oct 13th, I was told that there had been a technical issue, but that my refund would be processed, and I would receive a confirmation email in one to two hours. * I hadn't received an email or a refund by Oct 16th, so I reached back out, that they'd processed it again, but it would be around 5 days. * I reached out again via support chat on Oct 23rd, and was told that I would need to try to contact Office Max, after being assured 3 times previously that Amazon had already issued my refund but it was still processing. When I said that that was not what I had been told previously, the support team member told me that my issue had been escalated, and I would receive a follow up from the member of the escalation team within 24 hours. He did say that he could see that the gift card had not been redeemed, and was not correct. (I did try calling Office Max, and was told that since it was purchased through Amazon, I would need to pursue a refund through Amazon). * Emailed the jeff @ email on Amazon on Oct 27th, and received an email back 2 days later that they were looking into it. I've received no further communication since then. Awful product, and terrible experience with Amazon support. It's months later, and I'm still out $50, after being told it would be made right multiple times. Read more",
"author": "Daniel Dulaney",
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"title": "1.0 out of 5 stars DON'T BUY FROM HERE",
"body": "Do not buy the egiftcard from here. Buy it from the store that will support if you have issues. The giftcard I got would not work. Within 5 minutes of receiving the egiftcard, I got an error redeeming. I called officemax, they said it was redeemed but did not have more info and to call amazon back. after many chats and a call (telling me that I will get a refund). I am out the monies. Read more",
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